NHTSA : 21V00J000

Detalhes da Campanha

Componente: COMMUNICATION: AUTO CRASH NOTIFICATION

Descrição da Falha

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).

Consequência / Perigo

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Solução Proposta

The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.

🚗 Veículos Afetados3

Todos os modelos abaixo foram chamados a revisão para este exato mesmo problema.