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Este es un registro histórico de seguridad. La campaña puede no estar vigente.

NHTSA : 21V055000

Detalles de la Campaña

Componente: ELECTRICAL SYSTEM:SOFTWARE

Descripción de la Falla

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Consecuencia / Peligro

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Solución Propuesta

DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.

🚗 Vehículos Afectados13

Todos los modelos a continuación fueron llamados a revisión por este mismo problema exacto.