NHTSA : 22V360000

Detalles de la Campaña

Componente: COMMUNICATION: AUTO CRASH NOTIFICATION

Descripción de la Falla

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Consecuencia / Peligro

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Solución Propuesta

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

🚗 Vehículos Afectados27

Todos los modelos a continuación fueron llamados a revisión por este mismo problema exacto.