This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: EQUIPMENT
Defect Description
Polaris is recalling certain Lock & Ride accessory passenger backrests, part numbers 2877938 (chrome) and 2877938-266 (black) for use on Cross Country, Cross Country Touring, Cross Country 8-ball, Cross Country Touring 15th Anniversary, and Hardball motorcycles. If a passenger backrest has, or has had, a luggage rack attached to it, part numbers 2877950 or 2877950-266, the backrest can fail due to the additional load of the luggage rack.
Consequence / Hazard
If the passenger backrest fails while the motorcycle is in motion, it may increase the risk of a crash.
Proposed Solution
Polaris will notify owners, and dealers will mail a recall notice to all registered owners of any 2010 through 2013 Victory Cross Roads, Cross Country, Cross Country Tour, and Hard Ball motorcycles. If they have, or have had, an affected passenger backrest/luggage rack combination installed on their motorcycle, the backrest and luggage rack will be replaced, free of charge. Polaris will mail an interim letter to owners in September 2013. Owners will be mailed a follow up notification in Spring 2014, when parts are expected to be available, so they may schedule the repairs. The recall began on May 21, 2014. Owners may contact Polaris at 1-888-704-5290.
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🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.