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This is a historical safety record. The campaign may no longer be active.

NHTSA : 16V831000🔴 ⚠️ High severity

Campaign Details

Component: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.

Consequence / Hazard

The insufficient clearance may cause the panel to melt, increasing the risk of a fire.

Proposed Solution

MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.