This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence / Hazard
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Proposed Solution
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
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🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.