This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
Consequence / Hazard
If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
Proposed Solution
MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.