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This is a historical safety record. The campaign may no longer be active.

NHTSA : 26V333000

Campaign Details

Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

Defect Description

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence / Hazard

An unsecured wheelchair can move during transit, increasing the risk of injury.

Proposed Solution

Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters are expected to be mailed June 1, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

🚗 Affected Vehicles3

All the models below were recalled for this exact same problem.