NHTSA : 25V870000

Campaign Details

Component: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence / Hazard

An unsecured wheelchair can move during transit, increasing the risk of injury.

Proposed Solution

Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.