NHTSA : 25V691000

Campaign Details

Component: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Defect Description

Ford Motor Company (Ford) is recalling certain 2024-2026 Lincoln Nautilus Hybrid and 2025 Explorer hybrid police vehicles. A software error may prevent the vehicle from emitting the pedestrian warning sound at certain speeds.

Consequence / Hazard

A vehicle that does not produce a warning sound may fail to alert pedestrians of an approaching vehicle, increasing the risk of injury.

Proposed Solution

The audio control module and digital signal processing module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA2. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 10, 2025.

🚗 Affected Vehicles4

All the models below were recalled for this exact same problem.