NHTSA : 24V930000

Campaign Details

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Consequence / Hazard

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Proposed Solution

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

🔗 Official Source (Original)

🚀 Latest Alerts for this Model

25V135000

PARKING BRAKE

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24V517000

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

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24V225000

ELECTRICAL SYSTEM:WIRING

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🚗 Affected Vehicles16

All the models below were recalled for this exact same problem.

Mercedes BenzSprinter 1500Año 2019Mercedes BenzSprinter 1500Año 2020Mercedes BenzSprinter 1500Año 2021Mercedes BenzSprinter 1500Año 2022Mercedes BenzSprinter 2500Año 2019Mercedes BenzSprinter 2500Año 2020Mercedes BenzSprinter 2500Año 2021Mercedes BenzSprinter 2500Año 2022Mercedes BenzSprinter 3500Año 2019Mercedes BenzSprinter 3500Año 2020Mercedes BenzSprinter 3500Año 2021Mercedes BenzSprinter 3500Año 2022Mercedes BenzSprinter 4500Año 2019Mercedes BenzSprinter 4500Año 2020Mercedes BenzSprinter 4500Año 2021Mercedes BenzSprinter 4500Año 2022