NHTSA : 24V698000

Campaign Details

Component: ELECTRICAL SYSTEM:WIRING

Defect Description

Motiv Power Systems, Inc. (Motiv) is recalling certain 2017-2020 E-450 and F-59 vehicles equipped with a Motiv Gen 4 EPIC and 2020-2023 F-53 and F-59 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The wiring harness may be missing a heat shrink insulator and retention clip. The 12-volt control wires may deteriorate and loosen, causing a loss of connection to the high voltage (HV) batteries and drive power.

Consequence / Hazard

A loss of drive power increases the risk of a crash.

Proposed Solution

Motiv field support technicians will inspect and correct any loose wiring, and replace damaged 12-volt control wires, free of charge. Owner notification letters were mailed November 21, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

🚗 Affected Vehicles15

All the models below were recalled for this exact same problem.