NHTSA : 24V482000

Campaign Details

Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

Consequence / Hazard

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

Proposed Solution

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.

🚗 Affected Vehicles6

All the models below were recalled for this exact same problem.