NHTSA : 23V405000

Campaign Details

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

Consequence / Hazard

A loss of drive power can increase the risk of a crash.

Proposed Solution

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060009.

🚗 Affected Vehicles7

All the models below were recalled for this exact same problem.