NHTSA : 21V955000

Campaign Details

Component: POWER TRAIN:DRIVELINE:CHAIN/BELT

Defect Description

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Consequence / Hazard

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

Proposed Solution

Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.

🚗 Affected Vehicles4

All the models below were recalled for this exact same problem.