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This is a historical safety record. The campaign may no longer be active.

NHTSA : 21V408000

Campaign Details

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence / Hazard

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Proposed Solution

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.