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This is a historical safety record. The campaign may no longer be active.

NHTSA : 21V406000

Campaign Details

Component: SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

Consequence / Hazard

Incorrectly mounted headrests could move or detach from the seat during a crash, increasing the risk of injury.

Proposed Solution

Dealers will inspect the rear seatback guide bushings and replace them if necessary, free of charge. Owner notification letters were mailed July 16, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060010.

🚗 Affected Vehicles6

All the models below were recalled for this exact same problem.