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This is a historical safety record. The campaign may no longer be active.

NHTSA : 21V268000

Campaign Details

Component: ELECTRICAL SYSTEM:SOFTWARE

Defect Description

Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Consequence / Hazard

The rear door may open without the driver's awareness, increasing the risk of injury.

Proposed Solution

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.