This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Consequence / Hazard
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Proposed Solution
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles16
All the models below were recalled for this exact same problem.