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This is a historical safety record. The campaign may no longer be active.

NHTSA : 21V110000

Campaign Details

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Consequence / Hazard

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Proposed Solution

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.