This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems."
Consequence / Hazard
If the vehicle unexpectedly pulls to one side during an evasive maneuver, it can increase the risk of a crash.
Proposed Solution
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began March 31, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030004.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles7
All the models below were recalled for this exact same problem.