NHTSA : 21V00J000
Campaign Details
Component: COMMUNICATION: AUTO CRASH NOTIFICATION
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS450, S500, and S580 vehicles. The communication module software may restrict or disable the emergency call system (eCall).
Consequence / Hazard
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Proposed Solution
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles3
All the models below were recalled for this exact same problem.