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This is a historical safety record. The campaign may no longer be active.

NHTSA : 20V762000🔴 ⚠️ High severity

Campaign Details

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Spartan Fire, LLC (Spartan Fire) is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence / Hazard

Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.

Proposed Solution

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.

🚗 Affected Vehicles6

All the models below were recalled for this exact same problem.