This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Mercedes-Benz USA LLC. (MBUSA) is recalling certain 2020 GLE 350 vehicles. The connection of the locking ring between the front and rear part of the drive shaft might not have been installed correctly, possibly resulting in a loss of power transfer between the transfer case and the rear axle differential.
Consequence / Hazard
If the transfer case disconnects from the rear axle differential the vehicle could stall, increasing the risk of a crash.
Proposed Solution
The affected vehicles are still in dealer inventory, therefore no owners will be notified. Dealers will replace the drive shaft, free of charge. Both vehicles were repaired in December 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100020.
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🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.