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This is a historical safety record. The campaign may no longer be active.

NHTSA : 20V597000

Campaign Details

Component: ENGINE

Defect Description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2020 9700 buses. The driver may be able to start the bus even if the starter disabling switch in the engine compartment has been activated, such as during servicing.

Consequence / Hazard

An engine that can be started while being worked on increases the risk of injury to the service technician.

Proposed Solution

Volvo Bus will notify owners, and will provide a service document describing how to connect and upload the new engine software, free of charge. The recall began November 6, 2020. Owners may contact Volvo Bus customer service at 1-800-463-7738. Volvo Bus's number for this recall is SR20-87.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.