This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: SEATS:MID/REAR ASSEMBLY
Defect Description
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Consequence / Hazard
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Proposed Solution
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles2
All the models below were recalled for this exact same problem.