This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Entegra Qwest and 2019-2021 Jayco Melbourne and Melbourne Prestige Class C motorhomes built on Mercedes-Benz Sprinter chassis. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.
Consequence / Hazard
If the driver relies on the Auto-P function as described in the Operator's Manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Proposed Solution
Jayco will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will provide the correct description of the Auto-P function for the Operator's Manual, free of charge. This recall began May 19, 2020. Owners may contact Jayco customer service at 1-800-517-9137 or Sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
🚀 Latest Alerts for this Model
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"View details..."
EQUIPMENT:OTHER:LABELS
"Jayco, Inc. (Jayco) está retirando ciertos vehículos recreativos Melbourne de 20..."
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
"View details..."
🚗 Affected Vehicles8
All the models below were recalled for this exact same problem.