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This is a historical safety record. The campaign may no longer be active.

NHTSA : 20V207000

Campaign Details

Component: STRUCTURE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence / Hazard

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Proposed Solution

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

🚗 Affected Vehicles4

All the models below were recalled for this exact same problem.