This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence / Hazard
The lingering rearview image can distract the driver, increasing the risk of a crash.
Proposed Solution
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
🚀 Latest Alerts for this Model
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
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EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
"Braun Corporation (Braun) está recordando ciertos vehículos Chrysler Pacifica de..."
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS
"La Corporación Braun (Braun) está retirando ciertos vehículos Chrysler Pacifica ..."
🚗 Affected Vehicles19
All the models below were recalled for this exact same problem.