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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V867000

Campaign Details

Component: SEATS:MID/REAR ASSEMBLY

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE450 4MATIC vehicle. The third-row seating headrests were manufactured with insufficient padding and a securing rod that may not hold the headrest in place, affecting the adjustment and operation of the headrest.

Consequence / Hazard

The headrest may not properly protect the occupant in the event of a crash, increasing their risk of injury.

Proposed Solution

MBUSA will notify dealers, and MBUSA will replace the third row headrests on the affected vehicle, free of charge. The recall is expected to begin February 4, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.