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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V824000

Campaign Details

Component: STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Defect Description

Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Consequence / Hazard

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Proposed Solution

Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115.

🚗 Affected Vehicles18

All the models below were recalled for this exact same problem.