This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC300 and GLC300 4MATIC vehicles. The electrical connection between the power steering electric motor and the control unit may fail, resulting in the loss of electric power steering assist.
Consequence / Hazard
A loss of power steering assist would require a greater steering effort to control the vehicle, increasing the risk of a crash.
Proposed Solution
MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began December 20, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019110014.
🚀 Latest Alerts for this Model
SEAT BELTS:REAR/OTHER
"Mercedes-Benz USA, LLC (MBUSA) está retirando del mercado ciertos vehículos 2026..."
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"Mercedes-Benz USA, LLC (MBUSA) está retirando del mercado ciertos vehículos AMG ..."
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
"Mercedes-Benz USA, LLC (MBUSA) está recordando ciertos vehículos AMG GT, C-Class..."
🚗 Affected Vehicles1
All the models below were recalled for this exact same problem.