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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V792000

Campaign Details

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

Defect Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Consequence / Hazard

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Proposed Solution

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

🚗 Affected Vehicles10

All the models below were recalled for this exact same problem.