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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V709000

Campaign Details

Component: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

Consequence / Hazard

The detached trim can become a road hazard, increasing the risk of a crash.

Proposed Solution

MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.

🚗 Affected Vehicles4

All the models below were recalled for this exact same problem.