⚠️

This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V545000

Campaign Details

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

Consequence / Hazard

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

Proposed Solution

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.