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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V507000🔴 ⚠️ High severity

Campaign Details

Component: VISIBILITY:GLASS, SIDE/REAR

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

Consequence / Hazard

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

Proposed Solution

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.

🚗 Affected Vehicles16

All the models below were recalled for this exact same problem.