⚠️

This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V447000

Campaign Details

Component: POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Consequence / Hazard

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Proposed Solution

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.