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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V434000🔴 ⚠️ High severity

Campaign Details

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Consequence / Hazard

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

Proposed Solution

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.