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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V348000🔴 ⚠️ High severity

Campaign Details

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence / Hazard

A loss of power steering assist or a stall can increase the risk of crash.

Proposed Solution

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.

🚗 Affected Vehicles3

All the models below were recalled for this exact same problem.