This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence / Hazard
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Proposed Solution
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles2
All the models below were recalled for this exact same problem.