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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V219000

Campaign Details

Component: LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

Consequence / Hazard

In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.

Proposed Solution

MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.