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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V114000🔴 ⚠️ High severity

Campaign Details

Component: SUSPENSION:FRONT:SHOCK ABSORBER

Defect Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Consequence / Hazard

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Proposed Solution

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

🚗 Affected Vehicles4

All the models below were recalled for this exact same problem.