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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V100000

Campaign Details

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect Description

New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.

Consequence / Hazard

If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.

Proposed Solution

New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.

🚗 Affected Vehicles5

All the models below were recalled for this exact same problem.