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This is a historical safety record. The campaign may no longer be active.

NHTSA : 19V051000

Campaign Details

Component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Consequence / Hazard

The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.

Proposed Solution

Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.

🚗 Affected Vehicles1

All the models below were recalled for this exact same problem.