This is a historical safety record. The campaign may no longer be active.
Campaign Details
Component: ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Consequence / Hazard
Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Proposed Solution
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
🚀 Latest Alerts for this Model
🚗 Affected Vehicles2
All the models below were recalled for this exact same problem.