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This is a historical safety record. The campaign may no longer be active.

NHTSA : 18V725000🔴 ⚠️ High severity

Campaign Details

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.

Consequence / Hazard

If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.

Proposed Solution

MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.