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This is a historical safety record. The campaign may no longer be active.

NHTSA : 18V603000

Campaign Details

Component: EQUIPMENT ADAPTIVE/MOBILITY

Defect Description

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Consequence / Hazard

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Proposed Solution

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

🚗 Affected Vehicles18

All the models below were recalled for this exact same problem.