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This is a historical safety record. The campaign may no longer be active.

NHTSA : 17V595000🔴 ⚠️ High severity

Campaign Details

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.

Consequence / Hazard

The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

Proposed Solution

DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-8267.

🚗 Affected Vehicles3

All the models below were recalled for this exact same problem.