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This is a historical safety record. The campaign may no longer be active.

NHTSA : 17V243000🔴 ⚠️ High severity

Campaign Details

Component: STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Consequence / Hazard

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Proposed Solution

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.