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This is a historical safety record. The campaign may no longer be active.

NHTSA : 16V510000

Campaign Details

Component: VISIBILITY:GLASS, SIDE/REAR

Defect Description

Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.

Consequence / Hazard

A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.

Proposed Solution

MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.

🚗 Affected Vehicles2

All the models below were recalled for this exact same problem.